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Frozen Pipes

If pipes and tanks are frozen

Your action plan if you get home to find that your pipes have frozen!

Turn off the water at the main stop cock. If there is a stop valve fitted on the outlet pipe from the header tank, this should be turned off too. Do this even if you only suspect your pipes are frozen, since they could also have burst, and, by turning off the water, you will reduce the amount of water which can escape, and so minimise damage to your home.
Before you start to thaw the system, do what you can to protect or remove anything which might be damaged by thawing water running from the burst. Cover any electrical junction boxes and wiring to keep water off.
Thaw the pipe using a hairdryer or hot water bottle - DO NOT USE A BLOW LAMP OR HEAT GUN.
Open the tap closest to the frozen part of the pipe.
Begin thawing the pipe from the tap side of the frozen area, by warming it gently, and work back towards the header tank.

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Advice courtesy of the Association of British Insurers

Avoid the Misery

Insulate Your Tank

If Pipes Are Frozen

If a Pipe Bursts

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